Last-Mile Logistics Company Designs a Digital Transformation Roadmap with an Independent Consultant

About the Client

By delivering optimal locations, facilities, and innovative solutions, this leading global real estate firm oversees the highest quality logistics real estate facilities in the world’s most desirable markets. With a strategic focus on last mile delivery, they ensure its properties meet the specific needs of e-commerce and other industries reliant on quick and efficient delivery.

Transformation to Increase Shareholder Value

With a focus on creating value for its shareholders, customers, and employees, this global real estate firm wanted to invest in digital transformation initiatives in the areas of customer experience and automation to improve operations. 

Subject Matter Expertise On-Demand

With multiple digital transformation initiatives in the queue, the firm needed a highly skilled program manager to define the vision and a roadmap to tie them together to ensure success. The director of the transformation initiatives didn’t need a full-time hire for the project, but rather a strategic expert for a projected four-month assignment. So he decided to look for a more flexible, nimble approach to hiring top talent.

Enhancing The Workforce Strategy with Graphite

The director decided to adopt a staff augmentation model that would provide strategic support for the transformation initiatives. After investigating the options, the director turned to Graphite’s proven on-demand talent platform to obtain an independent consultant who could manage all the moving parts of the transformation initiatives.

The Graphite Difference

Upon contacting Graphite, the Director was matched with a dedicated account manager who explained how Graphite’s platform would seamlessly connect the company with a curated shortlist of experienced individuals drawn from its pool of over 10,000 independent experts for the strategic role managing the transformation initiatives. 

Graphite made the entire talent acquisition process easy and uncomplicated. With its AI-powered features, the account manager identified multiple candidates for the role, personally meeting with the most qualified and then presented the shortlist to the Director. With its in-app messaging and meeting room features, communication with the candidates was effortless. The company was even able to conduct live virtual interviews within the platform.

An Agile Enterprise Drives Operational Efficiencies

The smooth, professional and cost-effective collaboration with Graphite enabled the leading global real estate firm to execute multiple digital transformation initiatives to improve operations in last mile logistics. By adapting a nimble approach to access talent, the company was able to onboard an experienced strategy consultant with a Ph.D. in environmental science and data analysis to create an actionable plan for its vision of transformation to drive future growth. 

Over the course of the project, the company received detailed project tracking on the Graphite platform, including deliverables completed, tasks performed, and the work hours submitted. And with Graphite’s project check-in tool, the company received an additional layer of support and guidance to ensure the success of the project every step of the way.

Due to the success of the partnership and effective results, the global real estate firm has hired five additional independent experts via Graphite’s platform to facilitate the execution of the digital transformation initiatives.

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Last-Mile Logistics Company Designs a Digital Transformation Roadmap with an Independent Consultant

Explore how this last-mile real estate logistic company maintained its competitive edge by hiring an independent consultant on Graphite to lead its digital transformation initiatives.

Skills Onboarded
About the Client
Project Duration
weeks
Independent Experts Hired
Project Booking Value

$40.3k

Key roles identified and onboarded

Eager to onboard a team that could achieve results within six months, the client and their dedicated Graphite account manager partnered to determinze the specifications for each of the four roles. They were:

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Gabriela Ziffermann

Digital Messaging Program Manager
CHALLENGES
  • Provide expertise in creating digital two-way communications compliant with federal government regulations (via text, email, and online portal)
  • Working with internal developers and product managers to implement the messaging rollout.
WORK EXPERIENCE
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